At Kozoom Store, we place your satisfaction before anything else. We treat you the way we like to be treated. Our commitment is your satisfaction and here's what we offer to make it a reality:

We ship for free to many European countries when your order total is over 150€.

The eligible countries are the following: Belgium, France, Germany, Italy, Luxembourg, Monaco, Netherlands, Spain, United Kingdom.

*Exceptions apply for shipments with a weight over 6kg going to France, and shipments with a weight over 4 kg going to other European countries than France, as well as large items such as pool tables or foosball tables.

We'll take a cue back, even if it is chalked. So chalk that cue and try it!

Nothing compares with trying a product to see if it meets your expectations. We understand that and that's why we will let you try a product Risk-Free. In the event where you would not be satisfied with your purchase, you have 15 days from the invoice date to return the product to us for exchange.

Customers are responsible for the shipping charges to send the product back to us unless we shipped an incorrect item. This guarantee does not apply to books, DVD's or downloadable Divx files. Returned products must be returned to Kozoom Store in perfect resale condition. A damaged or customized product will not be exchanged.

10 K Points = 1 € Discount

With Kozoom, you earn points when you:

K points are redeemable in your shopping cart: the more you have, the more discounts you get.

We strive to have the most competitive prices on the Internet and bring you the best value and service. In the event where you find the same product at a lower price (including shipping charges) on another European website, we will match their price. This guarantee does not apply to products that are closeouts, clearance, or auction items where the supply is usually very limited.

Our goal is to save you time and make your shopping experience easier and faster, because we understand that you need all the information at hand to decide whether you want to buy a product or another. To make your research easier, we provide:

Contact us if you are not finding the information you are looking for. We will be happy to help you. Have fun shopping !